How do I return an item or cancel service?
We do not accept returns for exchange or refund on any delivered packing supply.
There is a 15% administration fee for cancelled orders. Again you MUST contact us within 7 days if you intend to return ANY item sent from our store. Items returned to us AFTER 7 days and WITHOUT contacting us, will NOT be refunded.
Service Change of Order:
No refunds will be provided for the following products/services: crates, packing supplies
Cancellation of Shipping Insurance: If policy is active and shipment has begun transport, no cancellation will be allowed.
Cancellation of Shipping Services: If shipment has been collected but not departed the country, cancellation is possible and a partial refund can be obtained.
Cancellations must be made 48 hours prior to pickup if pickup service is scheduled or survey is scheduled. An administrative fee of $125.00 will apply and refund will be less $125.00USD the amount purchased for transportation services and $25.00 administrative fee for products and any refund will be less $25.00 USD..
- Domestic Shipping
- International Shipping
- INSTORE SHIPPING SERVICES